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BIFM adds managing cross-border delivery of FM to its Good Practice Guide series

BIFM has published a new Good Practice Guide exploring the growing trend for organisations to manage and procure facilities management services at a continental or global level.

Aimed at both client and supply side facilities professionals the Good Practice Guide: Managing FM Teams Across Borders examines the challenges of managing FM teams in different locations and the various models for doing so. With step-by-step help and advice on managing a global facilities management team, each section offers practical advice and tips on handling issues that can arise from cross-border FM delivery, such as political climates, currency risk and cultural differences.

BIFM Research and Information Manager Peter Brogan said:

“This latest Good Practice Guide has been developed for anyone who is planning to manage, or is currently managing, FM teams across borders with the aim of helping them to expand their knowledge and understanding of the advantages and challenges associated with a cross-border approach.

“The guide covers everything FMs need to know to be successful in this area, from understanding the benefits of increased consistency in workplace experience and achieving a standardised approach to customer relations, to handling legislative and cultural differences. It also contains tips and advice on measuring success and aligning cross-border FM delivery to the organisation’s core business objectives.”

The guide has been authored by long-standing BIFM member Bruce Barclay, Senior manager EMEA, Global Real Estate and Facilities at Dell E MC. Barclay commented:

“Facilities management is increasingly becoming a global discipline, with the announcement of pan-European and pan-global contracts now a regular occurrence. Cross-border delivery of FM, and management of FM teams, is now a common challenge for many large organisations and this guide has been produced in response to this trend in order to support facilities management professionals who are undertaking this task and to make them aware of the challenges and best practice in this area.”

 Register to attend Facilities Show

Progress your FM career by developing your skills at the largest gathering of facilities managers, Facilities Show on 20-22 June at ExCeL London. With access to BIFM, IOSH, NEBOSH and the FPA, you’ll benefit from CPD accredited seminars and workshops, as well as information about courses specific to your development. 

You’ll also have unrestricted access to the Facilities Show theatre that will deliver engaging, interactive debates. 

Your complimentary badge will also give you access to Safety & Health Expo, IFSEC International, FIREX International, Service Management Expo and Professional Clothing Show, all running at the same time.

Register to attend today

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