ISS Sweden has won a public tender to manage and develop ticket control for Storstockholms Lokaltrafik (SL), the organisation responsible for running all of the land based public transport systems in Stockholm County.
ISS Sweden has delivered ticketing service to SL since 2013. The new seven-year deal, worth more than SEK 300 million (£27.7 million) covers ticket control as well as support and service to travellers across all of SL’s services which includes metros, buses, rail and trams.
Under the new contract, which further strengthens ISS Sweden’s position within the transport segment, SL and ISS will double the number of ticket controls to more than five million ticket controls annually.
Approximately 80,000 people travel using public transport in the Stockholm area on a daily basis. The ticket controls will take place at all the transport services offered by SL.
Gary Kidd, CEO ISS Sweden, commented: “It is gratifying that we can continue our cooperation with SL to manage and further develop ticket controls. It is a complex service assignment, where our employees are already doing a great job.”
The new contract will commence 1 January 2019.