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Facilities Management Journal February 2017

ADVICE & OPINION WORKPLACE FUTURES CONFERENCE CHALLENGING CONVENTION IN FM A cursory look into the world of facilities management would suggest that the discipline operates exclusively in corporate off ices. Fashionable tech giants like Google and Facebook have ploughed tremendous resources into reimagining the off ice space, which has led to certain ubiquitous images; think beanbags instead of chairs, baristas instead of instant coff ee and foosball tables next to desks. But these images, once new and exciting, have become banal and totally alien to the average facilities manager’s reality – because FM happens in all kinds of environments, from the mundane to the weird, each with their own set of unique challenges. FM departments in areas such as healthcare and education run on shoestring budgets, while facilities managers working in sectors like defence and utilities must adhere to strict regulations. Smart working may be du jour for big blue-chip businesses, but it is simply not applicable to the facilities services in off shore oilrigs or nuclear reactors. In each of these unique environments, however, there are valuable lessons to be learned that bridge the specialisations and inform the wider practice of FM. The common themes in all these areas include operational eff iciency and eff ectiveness, customer knowledge and service quality, corporate responsibility and sustainability, market positioning and brand development. This is why i-FM has decided to break with orthodoxy and dedicate its Workplace Futures 2017 programme to a range of singular, unusual case studies of FM in action. Speakers have been asked to challenge some of the FM industry’s most entrenched conventions and get delegates thinking outside the box. Programme highlights include the Metropolitan Police and KBR on managing a large and varied portfolio, Red Bull Racing and Mitie on the role of FM technology in a lightning quick environment and ISS on delivering luxury to its guests at the Sunborn Yacht Hotel. Delegates will also hear Bouygues Energies & Services discuss its work in higher education as well as Engie’s perspective on the heritage and leisure sectors, plus lots more. In an industry first, leading FM membership groups BIFM and RICS will share the stage to discuss their role in the development of the profession. Linda Hausmanis, acting CEO of BIFM, and RICS FM Professional Group board member Rory Murphy will outline their visions of the future and take questions from the audience. Also on the day, i-FM will be announcing the 2017 winner of the Technology in FM Awards, with five finalists competing for this year’s gong. The award recognises organisations in the facilities sector that are utilising technologies to achieve exemplary improvements in business processes and performance. Entries are welcome from a broad range of initiatives including e-business, e-procurement, company intranets and customer extranets, desktop services, online PR and marketing campaigns, project websites, online benchmarking, CAFM, IWMS and other information services. Last year’s winner was Mitie’s Miworld, a management information tool for integrated FM contracts worth in excess of £300 million. Martin Pickard, the FM Guru, will chair the day’s proceedings, while Lucy Jeynes of Larch Consulting will close the day with a summary and call to action. As well as a packed day of speakers and interactive sessions in the auditorium, delegates will be given the opportunity to network at lunch as well as a special reception with canapés and drinks in the evening. There is so much to be gained from looking at how FM operates in unusual places. Workplace Futures 2017 will challenge the prevailing ‘think off ice’ convention. Learn about diff erent environments, take away unexpected insights, and perhaps discover new opportunities for you and your business across the wider FM marketplace. To book any last-minute spaces, or to find out more about the conference programme, please visit www.workplace-futures.co.uk i-FM’s annual Workplace Futures conference returns on the 7th February to The Crystal in London’s Royal Victoria Docks TECHNOLOGY IN FM AWARD 2017 FINALISTS: ENGIE – ENGIEdirect: One-stop-shop FM online platform Interserve – Smart Building in a Bag: Smart building soft ware for the Royal National Lifeboat Institution contract JLL & Elogbooks: Management information system & helpdesk Mitie – Edison: Self-service helpdesk Royal Mail Group Property & CDS – Asset Factory: Property asset management for Royal Mail 10 FEBRUARY 2017


Facilities Management Journal February 2017
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