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Facilities Management Journal March 2017

Follow us on Facebook and Twitter @FMJtoday CONTENTS MARCH 2017 5 FMJ.CO.UK FEATURES REGULARS FMJ.CO.UK Next Edition sara.bean@kpmmedia.co.uk THIS MONTH... FM CLINIC 18 We ask our panel of industry experts… Measuring the productivity of off ice occupants has become something of a holy grail in FM as a way of providing evidence that the quality of the workplace environment enhances performance. But is it really possible to measure the output of a knowledge worker in the same way you’d expect from say those in manufacturing? CASE STUDY - DEVONSHIRE SQUARE 22 Devonshire Square in the heart of the City of London aspires to be much more than another off ice development. Sara Bean visits a multiuse campus that has established itself as an artistic and cultural oasis. FMJ NEWS 06 This month’s summary of everything that has hit the headlines in the FM sector. GLOBAL NEWS 08 News, updates and announcements from the FM world beyond the UK. MECHANICAL & ELECTRICAL 34 Mechanical and electrical maintenance used to be a very physical discipline. Engineers in boiler suits with a large bag of tools and a greasy cloth grappled with huge pieces of mechanically-driven plant. But over the past two decades, that’s all changed. Glen Cardinal explains why. WASHROOMS 38 The state of the washroom not only aff ects staff wellbeing, it influences perceptions of the organisation. Suzanne Halley from Kimberly- Clark Professional, explains the importance of maintaining a pleasant and hygienic washroom. WORKPLACE FUTURES CONVERENCE 10 Sara Bean reports from i-FM’s Workplace Futures conference which took place on the 7th February at The Crystal in London’s Royal Victoria Docks. THE BUSINESS OF FM 12 A round up of the latest business wins, partnerships and acquisitions in the world of facilities management. COMMENT 14 Has the kettle had its day? Hazel Randell from Omni Search believes that water dispensers based on heat exchange technology are the smart solution for today’s off ice. FAST FACTS 16 Gillian Hayter from Reboot, discusses whether FM has changed beyond recognition. With the growing trend towards outsourcing, shorter response times and the increasing cost of space, many organisations have teams that are based nationally and internationally. Do old rules of management still apply? MONTH IN FM 42 New product and service launches and company news from the FM industry. FIRST PERSON 53 Rory Murphy Blog: “Navigate the technical revolution” This month Vinci’s commercial director talks about how technology will enhance the delivery and direction of FM. Charity: A celebration of the good work that FM firms and professionals are doing for charities and their local communities. 54 People: Find out who’s moving where in the facilities management profession. 55 Career Ladder: This month Colin Kenton managing director, FM Services, KBR tells us about his journey from steel draughtsman to FM. Next month’s issue includes our visit to AECOM’s UK headquarters at Aldgate Tower in London. We look at the impact of technology on the most traditional of off ice environments the mailroom; discuss the latest innovations in waste management and in a special focus on off ice interiors find out what’s happening at this year’s Clerkenwell Design Week. So if you have any thoughts or feedback please email: To register for your free copy of FMJ visit fmj.co.uk 34 22 22 CAFM 26 CAFM has helped propel facilities management to a position of importance within the corporate structure. We ask our team of CAFM experts, is the technology keeping pace with changing needs and expectations? FROM THE TOOLS 30 Traditionally many people in the FM sector have ‘fallen into’ the industry and have ‘risen through the ranks’, working their way up to senior positions from frontline jobs in cleaning, catering, engineering and security. The industry still values this approach, but now also puts a strong focus on developing a career path through recognised professional qualifications.


Facilities Management Journal March 2017
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