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Serco creates a UK & Europe division

Serco is merging its UK Central Government and UK & Europe Local & Regional Government divisions to create a single business, to be called Serco UK & Europe.

By combining the two divisions, Serco says it will simplify and improve the efficiency of its operations in the region which will be led by Kevin Craven, who is currently Chief Executive of UK Central Government and will become the Chief Executive of Serco UK & Europe.

Craven joined Serco in September 2014, prior to which he was CEO of Balfour Beatty Services, leading a business with 16,000 employees and revenues of over £1.6bn, covering sectors such as facilities management, rail, highways and utilities. Before joining Balfour Beatty, he was the Managing Director for Healthcare, Education & Defence at Aramark, and the Managing Director of Transport & Travel for Sodexo.

As a consequence of this change to job roles, Liz Benison, currently Chief Executive of UK & Europe Local & Regional Government, will leave the Group.

Rupert Soames, Serco Group CEO commented: “The move to an integrated UK & Europe operating division will improve the efficiency and capability of our operations and should be seen in the context of our strategy to transform Serco. Over the last three years, our businesses in UK & Europe have significantly improved their service delivery, customer satisfaction and capability, which now enables us to move to a simpler and more efficient structure. In terms of Group organisation, Serco now has four, rather than five, regional businesses serving governments: North America, Middle East, Asia-Pacific and UK & Europe.”



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