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Survey reveals progress is being made in bid for the paper-free office 

With World Paper Free Day taking place on 9 November a new survey has uncovered that Britain is already two-thirds of the way there.

The tide has turned against the paper-reliant office, with a growing realisation that digitisation is more environmentally friendly and can, if properly formatted, improve access to vital information too.

The Crown Records Management Survey, which polled IT decision makers in companies of between 100 and 1,000 employees across the country, revealed some encouraging results, suggesting businesses are moving in the right direction in the bid for a paper-free office.

Some of the key statistics include:

  • 66 per cent of businesses said they now scan paper records and store them digitally
  • 65 per cent have a fully searchable digital records archive
  • Just three per cent said their business does nothing to move towards a paper-free or paper-lite office
  • But 55 per cent said they can’t quickly locate and retrieve electronic records when required

Dominic Johnstone, Head of Information Management at Crown Records Management, said: “It’s heartening to see that so many businesses are taking steps in the right direction when it comes to digitising their records. However, it seems that there may still be some way to go before UK offices are truly paper free. A government target for the NHS to go completely digital by 2020 now seems unduly optimistic, with some predicting the earliest realistic date for a paperless NHS is 2027.”

New legislation, such as the UK Data Bill and the forthcoming EU General Data Protection Regulation, due to come into force in May 2018, will give individuals the right to ask for their personal information to be edited or deleted.

Johnstone added:  “With these regulations fast approaching, it is worrying that over half of businesses say they aren’t able to quickly locate and retrieve electronic records.

“Whilst reducing paper use and digitising records is important, it is pointless if those records are not then quickly accessible. Businesses should have clear guidelines in place when reducing paper use to ensure that digital records are easy to access.

“Any business progressing towards a paper-free or paper-lite office but not ensuring their electronic records are accessible is setting themselves up for a major headache in the future – and it’s not a problem that can be ignored.”

About Sarah OBeirne

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