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Tag Archives: communications

It’s time to give calls the attention they deserve

Amid ongoing technological change and the global upheaval brought about by Covid, one tool has proven itself to be a stalwart in the world of communications – the phone. According to new research from Moneypenny and Censuswide, when it comes ...

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It’s no longer mobile or radio – you can have the benefits of both says CSE Chatterbox

Technology evolves so quickly and there may be a consensus that radio is has had its day but there is still a place for two-way radio systems and teaming radio and mobile technology to give you the most comprehensive communications ...

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Moneypenny receives Great Place to Work Accreditation in recognition of a collaborative and inclusive culture

Moneypenny, a provider of answering services, outsourced switchboards, Live Chat and outbound calls for small and large businesses in the UK and US, has been officially accredited as a Great Place to Work-Certified™ organisation. Certification™ is a very significant achievement ...

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New guide reveals secret to improving empathy in customer care

A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide ...

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Communal effort

It’s a sense of community that breeds success in recruiting and retaining hospitality staff, says Claire Huish MCIPD, Colleague Services Manager, Bennett Hay The great resignation – ‘hospitality worker shortfall’ – ‘agile working’ and even ‘get back to the office’. ...

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Now hiring! Overcoming the challenge of recruiting for soft services

It’s notoriously difficult to recruit for certain soft FM services. Challenges include hiring the right skill level, keeping people motivated, and making the job appealing, all whilst delivering what the business needs. This problem seems to be more profound in ...

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ISS appoints vice president of group communications

To further strengthen ISS’ efforts within internal and external communications, the company has appointed Nicki Allitt to the role of Vice President of Group Communications. Allitt brings 25 years of experience in global communications across various industries. She joins ISS ...

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Vilicom delivers UKs first off-shore Open RAN (oRAN) private network for Vestas in Moray East wind farm

An all-new cloud-native private network is a first for a UK offshore wind farm – It will function as a voice and broadband communications network for up to 500 people, plus hundreds of devices and critical technologies needed during the ...

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Optimise your strongest asset – your customer data!

Data insight is the foundation of successful marketing. From data cleansing to profiling, segmentation and management, we’ll help you to gain clear insight into your customer base. Accurate and reliable data enables you to understand your customers, their preferences and ...

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Home-grown

With most of us WFH (Working from Home), Jo Sutherland, MD of Magenta Associates and IFMA UK Director offers some useful tips on maintaining good communications with colleagues and continuing our self-development The Coronavirus outbreak has been described as a ...

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