Tag Archives: outsourcing

There are over one million positions lying vacant in the UK job market – the most since records began. With recruitment potentially taking months, this places even more pressure on existing staff to ‘pick up the slack’ and on FMs ...

A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide ...

VestedUK, a new organisation spearheading the Vested contracting model has launched, which will offer support to facilities management and hospitality businesses, and those looking to work in a more collaborative way with their supply chain or service provider. A collaboration ...

Technology has been our saviour this year, allowing us to continue to work and communicate, never mind contributing to the swift creation of a pandemic vaccine. But what does 2021 have in store? Pete Hanlon, Chief Technology Officer for Moneypenny ...

A recent survey by FMJ and FM company Salisbury Group found that the vast majority of FMs see risk management as a key part of their role. We brought together a group of client-side FMs under Chatham House rules to ...

The insourcing of FM services is growing in popularity. The report ‘Rebuilding Capacity: The case for insourcing public contracts’ from the University of Liverpool, recommends it for providing service flexibility and the ability to allocate resources where they are needed. ...

Organisational transformation is big business these days as retail, commercial and other sectors recognise that changing and evolving is key to their sustainability. It’s easy to focus on sectors like retail where there is a more obvious shift to new ...

The RICS Integrated Property Services Conference 2019, which took place in London on 1 July, focused on how to build trust in the facilities management profession With a change in name from ‘Strategic FM Conference’ to ‘Integrated Property Services Conference’, ...

Outsourcing has had somewhat of a bad press this year. Here Valerie Bonnin, Director at Incendium Consulting explains why she thinks it still works and how to avoid its pitfalls The demise of big firms such as Carillion has left ...

According to AMA’s ‘Facilities Management Outsourcing Market Report – UK 2016-2020’ the TFM sector was forecast to reach over £21 billion by 2020. This has resulted in greater demand for ‘bundled service’ and TFM contracts. However, it has been argued ...