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A perfect pair: Russell & Bromley appoints B38 for soft FM services

B38 Group, which launched its own in-house cleaning division just seven months ago, B38 Support Services, has won a national four-year contract with British footwear and handbag retailer Russell & Bromley.

The contract, which covers 38 of Russell & Bromley’s high street stores across the UK, will see B38 Support Services provide full ‘soft’ facilities management services covering daily cleaning, periodic cleaning and support at the Russell & Bromley stores, both on the shop floor and in staff breakout areas.

Rob Foster, Head of Retail for Russell & Bromley, said: “Russell & Bromley is a quality brand with a long tradition of customer care and it’s important to us that our customers enjoy the best possible shopping experience, and this includes ensuring that our stores are presented to the highest standards.

“As a national provider with experience in luxury retail, B38 Support Services ticked all of the boxes. We liked the fact that they had effective systems in place, but were continuing to innovate and grow. We also appreciated their positive, inclusive and respectful approach to all members of their team.”

B38 Group offers a comprehensive facilities management operation for private sector clients and blue-chip organisations nationwide, working across the retail, manufacturing, logistics, corporate, education and healthcare sectors.

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