Incentive FM has had its contract renewed with Agfa Graphics, a supplier of digital printing solutions for sign, display, and industrial printing for a further two years.
The decision for the renewal reflects the strong partnership between the two businesses that has been built during the initial two contract terms starting back in 2010, and has resulted in strong levels of cost control and an improvement in service levels.
The terms of the new deal, valued in excess of £1.3 2 million, will see Incentive FM responsible for all cleaning, security, building and grounds maintenance, waste management and fluid management at Agfa’s site in Leeds.
The scope also includes all goods in, warehousing, and catering – which were new services provided by Incentive FM under the previous contract extension.
Commenting on the contract renewal, Glenn Wilson, regional director at Incentive FM, said:
“We work closely with our clients and offer them a flexible solution which recognises that as their business changes, their FM requirements may change as well. This joint partnership approach means that both sides can benefit from a long and successful transparent relationship.”
Andrew Lodge, plant maintenance & engineering manager at Agfa, commented:
“Swapping from one FM supplier to another is often seen as a bit of a chore for the client. When Incentive FM first submitted their bid for the contract the Agfa team were impressed with the enthusiasm and vision of their people and the price of the contract on offer. The transition was made very easy due to Incentive’s dedicated team, from there on we have built a strong partnership that has improved the service on offer and has enabled continuous cost savings to be made.
“As a result of our positive experiences we have agreed to extend our contract with Incentive FM for a further term.”