Technology company, ABB, has commissioned Apleona ahead of schedule, for a further five years, to deliver integrated facility management services across 130 locations in Europe, the Middle East, and northern Africa.
A corresponding service agreement with a term lasting until March 2027 was signed at the beginning of December. The portfolio now managed by Apleona, comprising of more than two million square meters of space, has changed repeatedly in recent years, partly due to the commissioning of more services and additional country locations. Just at the end of 2019, another 25 ABB locations in Egypt, the United Arab Emirates (UAE), Portugal, and Bulgaria were added.
Apleona will provide all the conventional hard and soft services such as operation and maintenance of the building technology, security services, and cleaning. In addition, Apleona will support ABB with energy management in the increasing reduction of CO2 emissions and energy consumption in its buildings. Apleona will also implement major conversion projects at ABB locations and perform commercial services such as preparing and checking invoices for ancillary costs.
The terms of the deal stipulates that Apleona will achieve significant optimisations in portfolio management over the contract term, for example by means of technological innovations and digitalisation. The new technologies to be used include remote monitoring and management of subcontractors and a completely reorganised customer portal to increase transparency and reporting, along with the digital reception desk and virtual reception services at ABB’s office locations.
Apleona’s CEO Dr. Jochen Keysberg commented: “The early renewal of this contract with a leading industrial company like ABB is a major sign of confidence in our performance as a service partner and crisis manager. We are delighted at this opportunity to live up to our aspirations as an innovative, integrated FM company for another five years with such a high-quality, regionally diversified portfolio.”
ABB has been a regular customer of Apleona since 2017.