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Atalian Servest wins second contract at IWM

Atalian Servest has secured a 26-month contract worth c£2.2 million per annum to deliver hard services to the Imperial War Museums (IWM).

This is separate to, and in addition to, the five-year soft services contract that was awarded to Atalian Servest in November 2016.

The contract includes the internal and external maintenance of IWM’s buildings and fabric, plumbing, electricity, planned preventive maintenance (PPM) and reactive maintenance across five major sites in Duxford, London, and Manchester. The sites comprise Churchill War Rooms in Whitehall, HMS Belfast moored on the River Thames, the main IWM museum in Lambeth, an ex-RAF airfield at Duxford of WW1 vintage and a modern museum in Salford Quays Manchester.

Atalian Servest has been pivotal in managing other development projects for IWM including the refurbishment of new exhibition spaces and transforming back-of-house areas into meeting spaces. The FM provider has also deployed a fleet of two electric vans in Duxford in support of IWM’s sustainability agenda. The electric vehicles have positively impacted IWM and the local area by reducing noise and environmental pollution.

Paul Brooks, Head of FM & Capital Projects at IWM said: “It has been a pleasure developing the hard services contract with Atalian Servest to meet IWM’s requirements. The open book approach and positive attitude has been a welcome feature of the negotiations, mobilisation and subsequent regularising of the service delivery.

“Whilst it is relatively early days in the contract, there has already been a positive impact felt, with improved reactive and planned maintenance across all the sites, coupled with transparent and informative reporting.”

Nineteen employees have TUPE’d over to Atalian Servest from the previous contractor.

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