Christopher Place Shopping Centre in St Albans has integrated its cleaning and security services and awarded the total contract to Axis Group.
The new approach aims to simplify the management of the two services to add a more meaningful layer of support for the key people delivering the services on site.
Centre Manager Catherine Morris said: “We had two providers previously which kept cleaning and security separate. But when both were under-performing I saw it as an opportunity to see what else was out there and how we could take advantage of having one partner.”
Axis Security and Axis Cleaning and Support Services have been awarded the combined contract to look after the security and cleaning services at the shopping centre which is managed by building consultancy and property management company Workman.
Jonathan Levine, Axis Group CEO commented: “Our management and operations teams understand this type of environment and the high standards that need to be delivered to support the centre management team and the important front line staff.
“We are delighted to be working with Catherine and Christopher Place, and look forward to delivering a high level of customer service in all areas.
The Centre is an open pedestrian mall offering shops and restaurants to St Albans’ residents and visitors. It operates on a significantly large site spanning 169,000 sq ft and the cleaning and security teams are responsible for the entire site including the mall, loading bays, service corridors, lift lobbies, car park, and periphery shops.
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