Axis Security has achieved its highest ever SIA Approved Contractor Scheme (ACS) score, reaching 171 points out of a possible maximum of 174.
Its score, which is claimed to be one of the highest ever attained by a manned guarding company, is said to be attributed to Axis Security’s continued investment in employee training and career development, its approach to officer recruitment, and its innovative use of technology to improve communication to ensure customer satisfaction.
To put the achievement into context, in 2009, when the senior management team re-launched the Axis Security business, it had an ACS score of just 46. By 2013 it had increased by more than 100 points to 164 – a fact recognised at the Security Excellence Awards last year – and today it has reached just under the maximum achievable score.
The score places Axis Security securely within the top five per cent of approved contractors, and the company claims the top one per cent in the country.
Chris Wisely, managing director of Axis Security, said that the business continually looks for improvement.
A statement in the ACS report said:
“The Company was continually striving to improve and this was evident at all levels of the organisation throughout the assessment process both during interview and review of processes, procedures and systems. Improvements are evidence based and technology is being researched and introduced to improve efficiency and effectiveness of processes. Axis recognises its people as being key to its success and its approach to training and development is noteworthy.”
“Such positive conclusions made by an independent body area always encouraging, but they are especially encouraging when year after year we make strides to achieving a maximum total. We know there is more work to be done but all of our efforts are focused on making things better for our employees and better for our customers.”