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BCO looks at how Covid-19 will change the workplace

According to a new thought paper by the British Council for Offices (BCO), hot-desking is likely to become less popular, screens to protect receptionists will be introduced and unisex superloos will replace gendered communal toilets as a result of Covid-19.

The paper, published by the representative body for the UK’s office sector, outlines how the workplace may change as a result of Covid-19, and how Britain can safely return to work in the coming weeks and months.

Written by the BCO’s Technical Affairs Committee, a group of industry experts, the paper titled ‘Thoughts on office design and operation after Covid-19’ notes that “desk sharing is likely to become very unpopular”, however the practice remains possible if desks are frequently and intensely cleaned.

Throughout, the paper states the importance of hygiene and the need to adhere to social distancing whilst the virus is still active within society. Ideally, the paper states, offices will feature adaptations that allow for Britain’s new reality, including:

  • The introduction of screens to protect receptionists from potentially virus carrying visitors
  • The replacement of gendered communal toilets with pod-based ‘superloos’ that feature touchless doors, taps and soap dispensers
  • An increase in bike storage, with workers likely to ditch public transport’s commuter crowds in favour of cycling
  • Limits on the number of people that can occupy a space, use a meeting room or share a lift at any one time
  • An end to communal cutlery, coffee pots and water bottles
  • The adoption of ventilation and humidification systems which create environments that make transmission tough for viruses

The paper also speculates on the introduction of tech-based ‘smart solutions.’ Workplaces might introduce “apps for location-based reminders to use hand sanitiser, to wash hands, or to clean desks, laptops and other technology devices,” while more “’out there’ apps” could monitor face touching.

Neil Pennell, Chair of the BCO Technical Affairs Committee, said: “Covid-19 has had a significant impact on how we work. While we do not know when we will all be back in the workplace, it’s important to start planning ahead. Adaptations can ensure that the risk of virus transmission is reduced and can accommodate our new reality, enabling us all to gain the real benefits that come from working in an office while ensuring we are safe.”

Richard Kauntze, Chief Executive of the BCO said: “Working from home has provided an effective temporary measure for business, but it is not an effective long-term solution for how we work. We are social beings and we work best together, in an office. When we’re together, we share ideas, draw inspiration from each other and form valuable, long-term relationships. Covid-19 will alter the future of work, however the office will remain at the heart of this future.”

The paper, is free to BCO members and non-members and available to download now.

The BCO is also providing guidance and thought leadership throughout this period, including webinars and online events. The organisation has launched ‘New Normal’, a YouTube series that features the thoughts and predictions of renowned experts and industry figures.

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