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Bellrock books new deal with InterContinental Hotels Group

Bellrock has won a new contract with InterContinental Hotels Group (IHG) at its global headquarters in Denham and its 60,000-square foot UK corporate office in Branston, near Burton upon Trent.

Under the contract terms, the technology-enabled facilities management and property services provider will manage and deliver the helpdesk and all soft services including cleaning, security, mailroom, waste management and associated cleaning services.

Also as part of the contract, Bellrock is embedding its technology platform Concerto, which provides live data and management information. This will allow IHG to measure performance by site as well as create live dashboards, download reports and identify trends to make informed decisions for driving efficiencies.

David Smith, CEO, Bellrock said: “We are delighted to be working alongside IHG to support their goal to deliver true hospitality to everyone.  We are confident that our market-leading technology will provide the necessary insight to enhance the experience of working in IHG’s corporate offices and to drive efficiencies in the delivery of the facilities services.”

InterContinental Hotels Group is one the world’s leading hotel companies with nearly 800,000 guest rooms and more than 5,400 hotels across nearly 100 countries. IHG has a broad portfolio of brands, including Crowne Plaza, Holiday Inn, Holiday Inn Express, and of course, InterContinental.

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