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Bennett Hay docks at St. Katharine

London-based bespoke hospitality services company, Bennett Hay, has won a three-year contract to provide reception and concierge services to St. Katharine Docks, central London’s only marina.

The contract, worth £600,000, will include the management of three reception areas across two sites in the marina. Bennett Hay has also been tasked with enhancing the overall guest experience and providing a seamless concierge service for guests, visitors and residents of the vibrant riverside quarter.

Steeped in heritage, St. Katharine Docks is a thriving waterside community featuring modern office space, an array of quayside dining and shopping and unique homes in the capital.

A stone’s throw from the Tower of London, the site is home to a range of leading companies including WeWork, Clarksons, Musto, Smarkets, Sectorlight and QA’s flagship London learning centre, Merkle, in addition to leisure brands such as Dokke, Emilia’s Pasta, Bravas Tapas and artisan coffee shop White Mulberries. 

Alongside the reception management services, Bennett Hay will work closely with the St. Katharine Docks events team to aid the planning and implementation of a bespoke activations schedule, designed to enhance workplace lifestyles and the sense of community at the Docks.

Bennett Hay co-founder and Director Anthony Bennett said: “We’re delighted to be working with St. Katharine Docks, an innovative and exciting London destination.

“We will bring to life our well respected ‘guest-centric’ approach, tailoring the service to reflect the St. Katherine Docks brand, engaging their clients and guests at every possible touchpoint. We look forward to creating memorable experiences which match the equally memorable destination of St. Katharine Docks.”

The St. Katharine Docks transferring team, who are responsible for looking after a combined population of 2,000 occupiers and residents, will undertake Bennett Hay’s bespoke Transformation Training. 

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