Construction and support services firm Carillion has extended it relationship with Asian-based investment bank, Nomura, by scooping a new five-year contract to provide engineering services to its operations in the UK, adding to the firms’ existing eight-year service agreement.
Under the new contract, Carillion will be providing a wide range of engineering and maintenance services supporting the critical mechanical and electrical infrastructure of Nomura’s operations in the UK. This includes its Europe, the Middle East and Africa (EMEA) headquarters in central London and four other properties in the capital and the South East.
The new contract will evolve the engineering services at Nomura through the adoption of the principles of ISO55000, a new people development programme, the implementation of Carillion service excellence framework and the move to a relationship management approach with supply chain partners.
Remote monitoring services will also be provided to Nomura’s operations in 15 countries across the region. Services provided will include business critical environment maintenance embracing techniques such as vibration analysis and ultrasound monitoring.
Carillion Services chief operating officer, Nigel Taylor, said:
“The extension of the relationship with a high profile, blue chip customer and the retention of this business critical engineering contract is a significant achievement for the business. It reflects the quality of our engineering services offering and the strength of our relationship with Nomura. We look forward to working closely with Nomura to deliver high-quality and resilient maintenance services to its property estates and operations in the UK and in EMEA.”
Mark Hounslow, executive director head of facilities management at Nomura, said:
“We have a long standing and successful relationship in which Carillion has continuously demonstrated their ability to adapt and change to Nomura’s requirements, with particular focus on managing out our engineering and infrastructure risks.
“We were exceptionally impressed by the new proposals put forward by Carillion and the in-depth knowledge they displayed of how our business operates. We very much look forward to our continued collaboration over the next 5 years.”