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Facilities Management

What tenants want

A new global office tenant survey has revealed the top factors influencing overall tenant satisfaction and what this means for future trends in commercial real estate customer service. The publication, “What Office Tenants Want” details the findings of the Building Owners and Managers ...

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Touch point trail

A systematic approach to the guest experience can provide valuable insights into your facilities and service performance, says Anthony Bennett of Bennett Hay. First impressions of your organisation can be difficult to change so it’s important that they’re positive. Visitors, ...

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6D BIM collaboration pushes all the right buttons for full FM integration

BAM FM, the facilities management arm of BAM Construct UK, has launched an unprecedented live deployment project at UCL Academy, London, to bring BIM (building information modelling) to every stage of a building’s lifecycle. In February, BAM announced that it ...

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Facilities Show bids farewell to NEC to celebrate 15th year at London ExCeL

Following another hugely successful year, the Facilities Show will celebrate its 15th anniversary by relocating from the NEC Birmingham to ExCeL London in June 2014. Facilities Show 2013 took place from 14 to 16 May and welcomed 15,830 attendees (subject ...

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Regent expands staff training to FM services

Cleaning and security services firm, Regent Samsic has expanded its staff training and development programme to incorporate facilities management (FM) services. Knowing that facilities managers have extensive responsibilities for providing, maintaining and developing a myriad of services, Regent Samsic recognised ...

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£22 light bulbs, £1000s wasted on vending £120bn gov’t overspend revealed

Procurement, outsourcing and poor use of office space have been identified as key, failing areas that have contributed to £120 billion of wasted Government spending in 2011-12; this equates to £4,500 for every household in the UK and Government. In ...

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Is a corporate culture that embraces failure best for innovation?

What type of corporate culture is best for innovation? How ought firms and managers encourage their workers to be more creative? And if those workers fail in the pursuit of creativity, is that necessarily a bad thing? These are the ...

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Taming the Tigers at Think FM

“The tiger is the thing that stops us. The voices of self-doubt that talk us out of our bold action.” So said Jim Lawless, the opening speaker at Think FM this week, kicking not only a superb conference but also ...

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Financial barriers to energy efficiency a big issue

New research that shows consumers are increasingly concerned about energy bills, has been released this week. However, despite the government’s Green Deal being available to help consumers become more energy efficient, fewer than 200 homes have signed up for the ...

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Cofely puts Liverpool’s books in order in 25-year library deal

Cofely has commenced delivery of a total facilities management solution for the new Liverpool Central Library and Archive. The contract, which is for a period of 25 years, follows a major restoration and construction project by Liverpool City Council and ...

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