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research and development

Workplace interventions improve employee health and wellbeing

As government data confirmed that obesity will cost the UK more than £27 billion by 2015, a new 12-week nutrition project conducted among shift-working security employees at Gatwick Airport has revealed that workplace interventions really can make a positive impact ...

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Making better use of the help desk

This month the FM Index KPI Survey, compiled by FMJ and Causeway, considers some of the trends around the use of help desks As the primary interface between an FM department and its customers the help desk is clearly a vital ...

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BSRIA Report: BEMS market predicted to reach £4.4bn by 2020

In a newly updated report by the Building Services Research and Information Association (BSRIA), the global building energy management system (BEMS) market is predicted to almost double to more than £4.4 billion by 2020. The BEMS Opportunities report reveals that ...

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CBRE identifies key factors to operational excellence in FM

In a new first-of-its kind report published by CBRE, the company has identified, three primary characteristics that fuel high performing facilities management (FM) organisations. The report titled ‘Forging the Iron Triangle: Facility Management Excellence’ has revealed that the formula for operational ...

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Half of employees are unhappy with workplace hygiene

According to new research commissioned by PHS Group, 48 per cent of staff are unhappy with the hygiene standard of their workplace. The workplace services provider also found, that a staggering 88 percent reported that the standard of their workplace impacts ...

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ISS study reveals key drivers in employee engagement

Research conducted by ISS Facility Services has highlighted that strong employee engagement helped to improve the performance of a National Health Service (NHS) hospital client as staff are more inclined to ‘go the extra mile.”  The resulting customer satisfaction increase saw the ...

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Water risks pose a major threat to business growth

Exposure to water risks, including water scarcity, accessibility and poor water quality, which have the potential to limit business growth have been reported as a major concern by two-thirds of the world’s largest companies. The latest annual global water report, released ...

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ISS paper evaluates FM market development – past, present and future

ISS has published a new white paper, looking at the evolution of the facility management (FM) industry from the 1980s to the present and offers a number of predictions about where it sees the sector heading in the future. The white ...

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Harmless tea breaks putting businesses at risk

New research by global workspace provider, Regus, has revealed that workers are putting business privacy at risk, whilst out of the office. Although many employees try to catch up on work while on public transport, nearly seven in 10 respondents pinpointed ...

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Almost half of staff do not feel valued or recognised in the workplace

Since the Equality Act of 2010, employers have taken more action to develop ‘inclusive’ workplaces however, new research indicates that more still needs to be done. A recent YouGov Omnibus poll has revealed that 45 per cent of employees in ...

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