For the past 10 months Townsend has worked in a contractor role to support the UK HR team. In his new role, he’ll refine the company’s HR strategy for business units in the UK, Europe, and the Middle East. Initial priorities are set to include driving greater alignment in the UK with a new HR operating model in areas such as talent, rewards and HR shared services, while leading the company’s HR business partners.
Townsend brings a wealth of talent to ABM as a proven, performance-driven and business-minded HR leader with comprehensive experience across a wide range of sectors including media technology, manufacturing, outsourced services, and facilities management.
Most recently serving as HR Director at Renaissance Services SAOG, an international facilities management and service solutions company, he supported the transformation of the business in Oman, Dubai and Abu Dhabi by designing a best-in-class HR function. Prior to this, Townsend spent 22 years as HR Director of Mitie’s FM division.
Join 12,000+ of your FM peers from across the world at ExCeL London on 19-21 May. Bring the team and boost your CPD, your skills and your career with seminars and workshops at the only IWFM- supported exhibition. Test, trial and source smart solutions across technology, cleaning, FM services, waste and energy management; and meet a host of suppliers for new business collaborations. Your ticket also gives you free access to co-located shows to boost your specialisms across wellbeing, smart buildings, fire, security and health & safety.