Cloudfm has partnered with Chiltern Railways to deliver FM services essential to the safe operation of its rail network – helping key workers get to their place of work.
Queen’s Award-winning facilities management company Cloudfm, has been appointed to manage planned and reactive maintenance by Chiltern Railways, part of the Arriva Group, one of the leading providers of passenger transport in Europe.
Despite the challenges caused by the COVID-19 pandemic, Cloudfm and Chiltern Railways have been working closely over the past two months, making using of video-conference technology, to ensure a smooth mobilisation.
The new partnership, which officially launched on 20 April 2020, sees Cloudfm working with Chiltern Railways to maintain over 40 sites including stations, depots and offices. Chiltern Railways services run from London Marylebone to Aylesbury, Birmingham Snow Hill, Kidderminster, Oxford, and Stratford-upon-Avon.
Alan Riley, Customer Services Director at Chiltern Railways, said: “We are really excited to be working with the team at Cloudfm for all our facilities maintenance works across our network. At Chiltern Railways we are always looking to provide an excellent customer experience and ensuring that our facilities are maintained to the highest standards plays a key role in this.”
Jeff Dewing, CEO of Cloudfm added: “We’re delighted to be working in partnership with Chiltern Railways, particularly in these unprecedented circumstances where the new methods of facilities management are essential to ensuring the railways can continue to operate safely and so key workers can get to work.”
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