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Cloudfm secures new client Krispy Kreme

Cloudfm has been awarded a five-year deal, worth £10 million, to manage planned and reactive maintenance for UK premium doughnut brand, Krispy Kreme.

The contract, will see Cloudfm use its advanced systems and multi-skilled engineers to improve service quality, cost control and compliance. Use of its transformative technology-led solution is anticipated to improve support for the retail managers and clarity and visibility for suppliers.

Cloudfm will manage all planned and reactive maintenance across the entire Krispy Kreme estate in the UK, including its flagship Theatre Stores which feature production lines as well as retail space. The facilities management company will use real-time and dependable data alongside its award-winning processes and technology to support Krispy Kreme’s wider business objectives.

Madeleine Troy, Property Manager at Krispy Kreme UK Limited, said: “We’re delighted to have found an FM partner that can provide a responsive and data-driven solution for maintenance across our estate in the UK. Using the most innovative technology, Cloudfm can offer us unparalleled visibility and control which will be a step change for our business; we’re looking forward to working in partnership with them.”

Jeff Dewing, CEO of Cloudfm, commented: “We’re delighted to have won the contract to deliver hard FM services to a premium food brand in the UK. Their focus on excellence and quality of service throughout their history has a great synergy with our innovative approach to FM provision. We’re looking forward to supporting their business objectives and utilising our innovative approach to get the absolute best for them from their FM spend.”

With its 82-year history, Krispy Kreme adds to Cloudfm’s extensive portfolio of retail and restaurant clients, which already includes brands such as KFC, Pizza Express, Zizzi, The Range and Oasis.

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