Cloudfm has had its standards of quality and service validated with the award of the internationally-recognised ISO 9001:2015 certification for quality management.
The ISO 9001:2015 certification is structured around several key areas of quality management in business, including customer focus, leadership, employee engagement, process, and improvement.
Concurrently with ISO 9001:2015, Cloudfm has also completed and passed the accreditation process for ISO 14001:2015, which recognises excellence in environmental management.
Jeff Dewing, Cloudfm CEO commented: “We are very pleased indeed to receive ISO 9001:2015 certification, which validates the inherent quality and robustness of our systems and processes.
“No significant changes were required in order for us to receive the accreditation, and that is a real testament to the strength and rigour of the quality management framework underpinning Cloudfm’s systems and processes.”
Paul Thornton, Group Health, Safety, Environment and Quality Manager at Cloudfm added: “Cloudfm’s processes and systems were designed from the outset to create and maintain the highest standards of quality in the FM sector.
“With the award of the ISO 9001:2015 certification, we are very pleased to have our industry-leading standards recognised with a prestigious and widely-recognised accreditation. We are also very pleased to have our high standards of environmental management validated by the award of ISO 14001:2015.”
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