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Co-operative Group awards front of house contract to ISS

ISS UK has won a new national contract with The Co-operative Group, the UK’s largest mutual business.

ISS UK Front of House will be providing corporate meeting room management and reception services for The Co-operative Group at a variety of UK locations, including London, Staffordshire and Manchester.

This prestigious contract incorporates the relocation of ISS Front of House services from the current Manchester premises into the group’s new award-winning headquarters, No 1 Angel Square, Manchester. They will also help the creation of a fresh dynamic visitor experience that reflects The Co-operative’s unique ethical values and principles.

ISS Front of House will be working closely with the onsite teams to ensure that the service delivery is clearly in line with The Co-operative’s distinctive brand.

Katherine Morris-Bates, head of facilities management shared services, The Co-operative Group said: “We are excited to be working with ISS Facility Services to develop and deliver a first class experience for our customers, clients and colleagues in conjunction with our move to No. 1 Angel Square.

Francisco Ruiz, managing director ISS Front of House commented: “This is a significant contract win for ISS FS Front of House and was the result of a very competitive and complex tender process. We are delighted to be partnering with such an ethical organisation and look forward to further developing our relationship with The Co-operative Group and the family of businesses within it.

ISS Front of House, formerly known as arena21, delivers hotel-ethos front of house services for many of the world’s most prestigious organisations.

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