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CoreNet Global explores the benefits of a workplace focus on human experience

Optimising the human experience in the workplace to achieve greater productivity and creativity will be explored in depth at the CoreNet Global Summit in Amsterdam this week.

Over a dozen diverse sessions will examine multidisciplinary approaches to achieving gains in health, productivity and creativity alongside both academic and commercial research showing measurable benefits.

The Summit considers a future workplace where constant learning, creativity and innovation are needed to keep pace with technological change. The concerns of the next generation with both physical and psychological aspects of the workplace are also on the agenda.

One viewpoint emphasises the environment needed for continuous learning and innovation – workspaces that expose individuals to different perspectives, take them out of normal routines, and give them time to read, study and think.

The science behind biophilia is also explored to find practical and affordable ways that natural textures, colours and views can be used to calm, restore and refresh the brain by stimulating the body’s endocrine system.

Alternative approaches to quantifying the benefits of an experience-focused approach are assessed. Decades of research on increased productivity, retention, and health in high performance real estate can now be presented in terms of financial returns for corporate occupiers. The ability of facial recognition technology to gauge happiness is contrasted with the insights gained from databases recording the perceptions of hundreds of thousands of individual employees. The potential obstacles of privacy and data protection are considered.

Cristina Banks, Director of the Interdisciplinary Center for Healthy Workplaces at the University of California, Berkeley,commented: “We cannot afford to waste talent through a narrow, operational approach to maximising efficiency that pressures employees into working as fast as possible for as long as possible, risking injury, sickness and exhaustion.”

Dr. Peggie Rothe at workplace experience assessor Leesman said: “Employers need to understand the workplace super drivers that have the biggest impact on how well people can do their jobs and, ultimately, contribute to the organisation’s objectives. How well does the workplace support what people do? How does it impact on how they see the organisation they work for? How do they feel about it? The answers are subjective, and you can only understand experience by asking people.”

The CoreNet Global Summit in EMEA takes place at Hotel Okura Amsterdam from 10-12 September 2019.

About Sarah OBeirne

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