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Emrill lands six-year deal with Dubai Airports

Dubai Airports has appointed Emrill to deliver a six-year FM-cleaning services contract at Dubai International (DXB) Terminal 3, concourses A, B and C.

The UAE-based facilities management company has worked in partnership with Dubai Airports since 2015 providing cleaning and janitorial services across Terminal 3 and concourses B and C. The remit of the new deal, which now includes concourse A, remains unchanged and will be delivered by over 1,000 cleaning staff assigned to passenger loading bridges, boarding gates, washrooms and public areas, who will also carry out high-level and escalator cleaning.

To drive efficiencies further, Emrill will also introduce a new app onsite, which will enable users to access product data sheets, cleaning recommendations and a consumption calculator from their mobile devices.

Speaking about the new contract award, Emrill’s General Manager, David Nice, said: “We are delighted to continue the excellent partnership we have developed with Dubai Airports since 2015. The fact we have retained the existing contracts, plus the additional concourse A element, has meant growth as well as retention, both of which are vital to Emrill as a business and provide further opportunities for our fantastic staff to grow with us.

“We have worked very hard in bringing the latest technology, efficiencies and sustainable practices in order to secure this contract and look forward to supporting our client with world-class standards, making an impression on the millions of passengers who use DXB every year.”

Dorothee Stein, Head of Facility Care at Dubai Airports added: “With 89 million passengers in 2018, DXB is the world’s busiest travel hub and is the first, last and sometimes the only impression visitors have of the emirates. Our association with Emrill goes back to 2015 and, based on their service standards over these years, we are pleased to continue our partnership with them as the cleaning services provider for Terminal 3 and its three concourses, which together welcome more than half the total annual traffic through DXB.”

Mobilisation of concourse A will begin on 1 March 2020, with services commencing on 1 April 2020. Services at concourses B and C will be effective on 1 June 2020.

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