ENGIE has been crowned overall winner in the Digital Innovation category of the Business in the Community (BITC) Responsible Business Awards 2019.
The Digital Innovation award reflects ENGIE’s innovative use of digitalisation to boost customer satisfaction and investments in new digital offerings like smart buildings and advanced Robotic Process Automation to optimise operational effectiveness, reduce costs, reduce environmental emissions, and boost social wellbeing.
The award was presented at the 2019 Annual Responsible Business Gala in London, which was attended by nearly 1000 business leaders and influencers. The event was the culmination of the 2019 Responsible Business in Action campaign, run by Business in the Community – The Prince’s Responsible Business Network. The campaign is designed to celebrate the innovative ways that businesses in the UK and abroad are making a sustained difference and transforming communities.
Commenting on the award, ENGIE UK & Ireland CEO Nicola Lovett said: “Combining our strengths in facilities management and energy with cutting-edge technology enables us to innovate in service delivery and add significant value to our customers’ businesses. Digital technology is at the heart of our market-leading performance in smart buildings and the Internet of Things and we are delighted to have had this recognised at these prestigious awards.”
ENGIE’s digital products and services include online services for domestic energy customers, as well as a range of technology-based tools to help building and estate managers control their energy performance. The company’s work with Plymouth University has put the university on course to hit its 2030 carbon-neutral target, whilst a project with King’s College London has resulted in free air-quality forecasts through the ENGIE Air UK app.
ENGIE was also a finalist in the Connected Places category.