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FM outsourcing relationships ‘unpicked’ at recent BIFM forum

Key industry professionals from both sides of outsourcing (clients and suppliers) from leading facilities management (FM) organisations came together at a recent British Institute of Facilities Management (BIFM) FM Leaders Forum to discuss and ‘unpick’ the procurement and outsourcing process.

The key role of the forum entitled ‘Building Successful Outsourcing Relationships’ was to act as a catalyst for BIFM and FM industry specialists to take a lead in guiding the sector on how to run effective contracts and supplier relationships.

BIFM representative and forum facilitator Lucy Jeynes, said:

“A key focus of the forum was the need to develop the relationship between the client and supplier – it is essential that both client and supplier work as effectively as they can together in order to deliver widespread benefits for the organisation, the local community and wider society.”

“As the debate progressed, it quickly became clear that there was the need to align business strategy to the property strategy when delivering client driven outsourcing. The debate continued looking at the procurement process but ultimately emphasised once more on the need to further articulate the importance and value of FM.”

The institute is now responding to calls from key industry professionals to take a lead in guiding the sector on how to run effective contracts and relationships and will be announcing a programme of activities shortly.

The ‘Building Successful Outsourcing Relationships’ paper with key points and outcomes of this FM Leaders Forum has been published and is available to for download:

> BIFM Members can access the paper at www.bifm.org.uk/fmlf

> Non-BIFM members can view the paper via www.bifm.org.uk/outsourcing



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