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Harvest Energy chooses Urgent FM platform to drive UK service station maintenance

Harvest Energy has selected Techniche’s Urgent facilities and asset management platform, to support the company’s UK maintenance operation across almost 90 company owned service stations.

Harvest Energy said it wanted to increase the visibility and control of all maintenance activity within its network, in order to improve operational efficiency and reduce costs. The Urgent platform will automate repair workflows, offer real-time reporting and enable Harvest Energy to respond to all maintenance requests as quickly as possible.

Ian Woodcock, Retail Director, Harvest Energy commented: “Urgent’s FM software is the acknowledged go-to-product for the major petrol retail sector, including BP and Shell. The analytics will help us understand more clearly what is happening across all maintenance activity and this data can be used to identify best practice, improve processes and reduce operating costs.

“As we continue to grow our business, we are confident that this system will bring significant advantages and benefits to support our requirements.”

Paul Djuric, Head of Techniche EMEA commented: “Harvest Energy is a significant player in the UK mid-market petrol retail sector and we are pleased to welcome the organisation to our expanding global user community. Our platform is highly suited to Harvest Energy’s complex multi-site requirements, and we look forward to working with them in order to drive maximum benefit from the system.”

The contract also includes Urgent professional services consultancy to configure the new system and provide training. Harvest Energy will also benefit from ongoing, round-the-clock product support.

The new system is expected to go live by the end of 2019.

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