Simon Wright has been named as Incentive FM’s new Operations Manager at Bluewater, Europe’s leading retail and leisure destination in the UK.
In his role, Wright will be responsible for continuing to develop the FM operation and leading the team to deliver a world-class service at Bluewater, working in partnership with Landsec.
Wright has over 11 years of experience in the facilities management industry, working at a wide variety of FM companies. He most recently spent three years as General Manager at Interserve where he was responsible for implementing new schemes which improved service delivery, customer assurance and sustainability.
Incentive FM is responsible for all operational requirements at Bluewater including security, guest services and cleaning.
Bruce McDonnell, Managing Director at Incentive FM, commented: “Since Bluewater opened its doors in 1999 it has set a benchmark for the ultimate guest experience. The smooth running of its operations is tantamount to this and so our choice of candidate is key. Simon has the right skills and experience to ensure that all the visitors are surprised and delighted in a clean, safe and well maintained environment.”