Incentive FM has extended its strategic partnership with Landsec by bagging a five-year contract to provide a full range of FM services at its five premium outlet shopping centres across the UK.
This latest contract award builds on an existing four-year relationship that continues to see Incentive FM work alongside the commercial property firm at Bluewater, Europe’s leading retail and leisure destination.
Under the terms of the new deal – which commenced on 1 April – Incentive FM will deliver both cleaning and security solutions, take responsibility for M&E and the building fabric, as well as provide guest services at The Galleria in Hatfield, Braintree Village, Gunwharf Quays in Portsmouth, Clarks Village in Street and Junction 32 Shopping Village in Castleford.
In addition, 250 staff will be transferred to Incentive FM under TUPE.
Colin Wilding, Senior General Manager at Landsec, said: “Since 2015 Incentive FM has demonstrated its commitment to excellence whilst working with us at Bluewater. We are now excited to extend this partnership even further and we are sure that this latest agreement will benefit our guests at our outlet destinations.”
The award follows Incentive FM’s recent five-year contract win at Bluewater, in response to “exceptional strategic management and operational delivery” over the past three years. The company has enjoyed a long affiliation with Bluewater, working in the early days prior to the centre opening as FM consultant and advisor to the landlords.
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