The deal, worth in excess of £1 million, will be led by the Group’s specialist cleaning company Incentive QAS in collaboration with Incentive Tec, the building services specialist, who will together provide a bespoke solution which includes responsibility for all mechanical and engineering aspects and cleaning of the estate. Other services include security monitoring, washrooms, pest control, window cleaning and consumable supplies.
Dedicated cleaning teams will be assigned at each of the six UK sites and both planned and reactive maintenance delivered through the national mobile engineering team. Around 40 staff will transfer under TUPE and will undertake additional training. A single dedicated account manager will work across all sites and services.
The contract was awarded to Incentive following a competitive tender which focussed on the need for strong, responsive management and a personal service. David Baker, Property Director at Link Asset Services, said: “Our choice of FM partner is extremely important to us as we rely on them for the smooth and safe running of our buildings which directly impacts our employees. Incentive demonstrated not only the right skills and experience but also the right mindset to deliver exactly what we wanted.”