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JLL’s Overgate Shopping Centre in Dundee

Interserve bags £60m FM contract with JLL

Interserve has secured a three-year facilities management services contract with commercial and residential property services company JLL.

The contract which is worth £60 million, will see the international support services and construction group provide integrated facilities services at 18 shopping centres managed by JLL across the UK.

Over 300 people will TUPE transfer to Interserve to deliver cleaning, security, customer services, pest control, window cleaning and electronic security system maintenance. 

The account also includes the provision of standalone cleaning services for a number of JLL’s offices across central London, worth approximately £9.5 million per annum. 

Duncan Cross, Retail Management, operations director at JLL, said: 

“We’ve successfully worked with Interserve for a number of years and feel the awarding of our integrated package is a very positive step for our portfolio. Interserve’s combination of innovative technology, and ‘one-team’ ethos, underpinned by their dedicated shopping centre operation, will allow us to implement our change programme to maintain JLL at the forefront of shopping centre management.”

Adrian Ringrose, chief executive at Interserve, added:

“We have a strong relationship with JLL having provided a range of facilities management solutions to them for many years. We look forward to helping JLL create the best possible experience for visitors and employees at their nationwide shopping centres and workplaces across the capital.”

Interserve manages services at 60 shopping centres across the UK. 

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