Interserve has secured a two-year account extension with the Lewisham and Greenwich NHS Trust, with whom it has been working with since 2012.
The contract extension will see the international support services and construction group continue to provide catering, logistics, cleaning and portering services with a help-desk solution at the 500-bed University Hospital Lewisham and five community health centres, which provide community services such as district nurses, midwives and dental services, across the two London boroughs.
As part of Interserve’s commitment to improving patient care at the University Hospital Lewisham, the company will provide tablet computers on every ward to support an efficient and customer-friendly food ordering experience for patients.
Interserve is also working towards achieving the Bronze Food for Life Award to support the Commissioning for Quality and Innovation (CQUIN) initiative, which was launched by NHS England in April 2016 and promotes healthy eating within the NHS.
Investment is also being made to improve infection control measures on wards and Interserve plans to introduce new scheduling and audit tools to better manage information and reporting around cleaning.
Martin Burholt, managing director – communities at Interserve commented:
“Our work with the Lewisham and Greenwich NHS Trust has enabled us to develop a strong understanding of its particular needs. Our commitment to meeting the NHS’ high standards has seen us invest in the latest equipment so that we can continue to deliver clean and safe environments for all patients and staff.
“We pride ourselves on our understanding of the NHS and we are looking forward to continuing to grow and develop our partnership, working with the Trust to improve process efficiency, introduce technology and improve service delivery.”
A spokesperson at Lewisham and Greenwich NHS Trust said:
“The cleanliness of our hospitals and health centres is central to patient wellbeing and recovery. Interserve has ensured that our patients receive the highest standard of care that we demand. The team has demonstrated that they can evolve with the changing requirements at the University Hospital Lewisham and can consistently deliver, and we look forward to continuing our partnership.”
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