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ISS cooks up contract extension at Guildhall


The City of London Corporation has extended its relationship with ISS Food and Hospitality with the award of a new three-year contract for the continued delivery of catering services in ‘The Gild’ restaurant which serves 1100 employees at the historic London Guildhall.

Since 2009, ISS has delivered the employee restaurant service at the Guildhall. The firm’s winning catering offering includes exciting new hot food and salad concepts, as well as plans to re-launch existing services.

At the client’s request, the proposal also included a London Living Wage (LLW) option which was accepted. This no means the minimum wage for workers under the contract will be £8.80 per hour rather than the significantly lower national minimum wage of £6.31 per hour.

ISS also delivers cleaning services to the corporation, which recently agreed to apply the LLW to current cleaning contracts, as well as five existing catering contracts. The move will see just over half of the ISS catering employees on the contract receive a wage increase of up to 15 per cent.

Commenting on the new contract which started on 1st September, Andy Chappell, managing director of ISS Food and Hospitality, said,

“I am delighted that the City of London are extending their partnership with ISS Food and Hospitality and we look forward to continuing the delivery of customer focussed food services for the corporation’s employees.”

Facilities and support services firm, ISS is one of four leading organisations to confirm their commitment to the principles of responsible pay, and was the first in the facilities and business services sector to sign up to a service provider accreditation contract with the Living Wage Foundation. Chappel explains:

“Both ISS and the City of London Corporation are committed to the principles of the Living Wage, and I am really proud that we have been able to work together to implement the policy on this contract which will make a real difference to our people, and will deliver demonstrable benefits for our client.”




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