Starting July 2019, ISS will deliver integrated facility services to Deutsche Telekom at approximately 9,000 sites across Germany until 2029. Once fully operational, the partnership will become the largest contract within the ISS Group.
The partnership covers several thousand buildings, antennas, towers, masts and other technical assets, and will see more than 6,000 employees working on the new contract.
Services will include property services, including a significant technical services component; cleaning services; support services; facility management; as well as capital project support.
ISS Group CEO Jeff Gravenhorst commented: “This is the single-biggest contract in ISS’ history, and we are very proud of the trust Deutsche Telekom shows us with this contract. This is an excellent example of an outcome-based partnership, where we will work closely with our customer to ensure a reliable, transparent and high-quality service setup. Together, we will drive innovation and bring ISS’ entire suite of value-creating concepts to life.”
Once fully operational, the contract will amount to approximately four per cent of 2016 Group revenue.