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ISS to deliver soft FM services at the Nightingale Hospital

ISS is to deliver cleaning, portering, waste management and other ‘soft’ FM services at the NHS Nightingale Hospital which will provide support for thousands more patients with coronavirus at the end of March 2020.

Based at the ExCeL conference centre in East London, the hospital will initially provide up to 500 beds equipped with ventilators and oxygen. The capacity will then continue to increase, potentially up to 4,000 beds.

Craig Smith, Head of Corporate Affairs at ISS, said: “As market leader in the provision of healthcare services, ISS is proud to have been asked to provide the soft FM staffing for the Nightingale Hospital.

“ISS Healthcare professionals will be managing the cleaning, portering and waste management, whilst working with fellow FM providers to deliver a seamless service into the NHS.

“At this stage the workforce is being drawn from around the country, starting with contracts the company holds with the NHS. Additional staff will be recruited from other areas that are currently on furlough.

“A specialist ISS Training Academy has been created onboard the Sunborn Yacht Hotel, adjacent to the Exhibition Centre, where all FM staff will receive the appropriate training before entering the new hospital.”

NHS Chief Executive Sir Simon Stevens said: “Under these exceptionally challenging circumstances the NHS is taking extraordinary steps to fight coronavirus. That’s why NHS clinicians and managers are working with military planners and engineers to create, equip, staff and open the NHS Nightingale London, and we’re very grateful for their support.

“This will be a model of care never needed or seen before in this country, but our specialist doctors are in touch with their counterparts internationally who are also opening facilities like this, in response to the shared global pandemic. 

“Despite these amazing measures, the fact is no health service in the world will cope if coronavirus lets rip, which is why NHS staff are pleading with the public to follow medical advice – stay at home, stop the virus spreading, and save lives.”

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