Axis Group has won a contract with national commercial property and investment company, LCP, to provide an integrated cleaning and security service for six of its shopping centres.
Axis was already delivering a dual service at the Wulfrun Shopping Centre in Wolverhampton, and its high quality and innovative operation led LCP to invite Axis to tender for additional sites.
Axis has successfully renewed its contract for Wulfrun and has been awarded The Aldridge Shopping Centre; Centre House Aldridge; and Park Place, all in the Walsall area; as well as Churchill Shopping Centre, Dudley. All these sites have now been mobilised, and two more – the Concourse Shopping Centre, Skelmersdale, and The Hardshaw Centre in St Helens – are due to start in December.
Jonathan Levine, Axis Group Chief Executive, commented: “The request for combined services is becoming more and more prevalent, especially from the leisure and hospitality sector where customers want a dynamic and responsive service.
“By combining the management of our security and cleaning services we are able to simplify lines of communication for the shopping centre manager and provide even greater consistency to the employees working within the different teams to deliver crucial front-line services.”
For the new sites which have already been mobilised, full induction training was provided to ensure consistent levels of quality service, understanding of health and safety – and additional training needs are addressed on an ongoing basis.