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Mace overhauls business strategy to set out a clear vision of a more sustainable, and inclusive business model

Mace has launched its 2026 Business Strategy which sets out a radical vision of a more sustainable, more inclusive and more innovative built environment, with purpose at its heart.

Alongside this the business has set itself ambitious new growth targets that will see it work to drive a 20 per cent growth in margin each year. By 2026 it aims to achieve £3 billion in annual revenue and to employ more than 8,000 people across its four Engines for Growth: Develop, Construct, Consult and Operate.

As part of the new strategy, Mace’s Operate business will continue to build on a record of disrupting the facilities management sector with an integrated operations and technology offer for workplace experience management around the world. Mace will deliver sustainable and innovative solutions that create workplaces of the future, using data and technology to engage and inspire employees wherever they choose to work.

Mace’s offer to clients will evolve to focus on creating a fundamental transformation in how the built environment is delivered and operated; reducing carbon, driving the adoption of a digital-first, ‘construction to production’ approach; and prioritising the creation of social value.

To bring its new purpose to life, Mace has announced three new strategic priorities: to pursue a more sustainable world, to grow together and to deliver distinctive value. Under these three priorities, Mace has set out a number of key goals and new initiatives, which include:

  • To build on its success achieving Net Zero Carbon in 2020 for scope 1 & 2 emissions. Mace aims to achieve a 10 per cent year-on-year reduction in emissions and only offsetting the outstanding carbon to gold standards.
  • To reduce its scope 3 emissions by more than one million tonnes by 2026 and by 2030 all emissions by 50 per cent by working across the entire value chain.
  • To drive social value across every project and programme it works on, generating more than £700 million value to society each year by 2026.
  • To become the most inclusive employer of choice in its sector, reducing its gender and ethnicity pay gap by 10 per cent year-on-year and meeting the ambitious recruitment targets set out in its 2020-2023 Diversity and Inclusion Strategy.
  • To radically transform how it delivers the built environment, adopting a ‘construction to production’ approach across our construction and consultancy businesses. Mace is targeting to achieve 90 per cent of its work delivered using modern methods of construction by 2026.
  • To deliver growth through expanding its global presence in the development, infrastructure, built environment and operations markets, with a particular sector focus on healthcare, data centres and town centre regeneration.
  • To build its presence in a number of key countries and regional markets across the world, driving further growth in its mature businesses in North America, Sub-Saharan Africa and Asia Pacific; as well as continuing to build its presence in growth areas like Peru.
  • To increase its investment in research and development across the Group up to 3.5 per cent of its annual revenue.

Ross Abbate, CEO for Mace Operate, said:“In a post-Covid world when the workplace is changing fast, we have set to redefine the boundaries of ambition in the way we operate and deliver services. By putting purpose at the heart of everything we do, our vision is that by 2026 Mace’s Operate business will be leading the way across the globe in disrupting how the built environment is operated. We are transforming the workplace experience, harnessing the power of technology and data to reduce carbon emissions and enhance the wellbeing and productivity of clients’ employees.”

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