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Facilities Management Journal July 2014

FIRST PERSON 52 JULY 2014 In FMJ's regular monthly column, our team of FM experts answer your questions about the world of facilities management THE HR VIEW C-J HOWDEN, GROUP HR DIRECTOR, SERVEST GROUP Servest certainly places an importance on award winning. And why not shout about or an individual within the business, wins an award. It’s recognition for us having delivered a great service or for the individual having done a great job. And it’s always lovely to share positive news with colleagues and with peers. We have a lot of people within the business who win awards. Chris Ince, Servest’s chef director, recently won the master chefs of Great Britain challenge at the x "` /4 four other Servest chefs won medals or / *9 Usually these award-winning individuals are already earmarked for career progression and are performing well anyway. So I wouldn’t necessarily say that winning an award enhances their career prospects, although it certainly doesn’t hurt them or their `€‚ / careers without winning any awards. I think an award really just cements the great job that a person is already doing. We tend to communicate our successes as news on the " </ kind of positive news can be enormously morale boosting for people, and can even encourage them to up their game to do an even better job, through healthy competition. On the business level too, it’s great to be able to tell customers about any awards, such as having an FM of the year working for the organisation, in tenders and in everyday conversations. Why not showcase our strengths to a customer looking for reassurance that the business can deliver on the job. Entering an award is also a form of healthy competition with other businesses. And winning it – even better! THE COACHES'S VIEW LIZ KENTISH, MANAGING DIRECTOR, KENTISH AND CO Heart thumping, shallow breathing, sweat on your brow, hands clasped tight, trying to look calm, not to show emotion. Be nonchalant you tell yourself. But the eyes of everyone in the function room seem to be swiveling in your direction. The spotlight is on you. You stare blankly up at the stage. Words are being said by the presenter, they sound as though they are coming from a million / about by the person with the far away voice… And the winner is…YOU! # / * it didn’t matter if they won or not, but you know the truth, devastated is how they feel. But do you care, you’ve won the most prestigious individual award of the night. All of your hard work, your professionalism to your job and your sector has been rewarded by this accolade from your peers. You feel wonderful, top of the heap. Is it going to get you a pay rise, a promotion in your 9 companies looking to poach the best around? It will certainly get you invites to talk at all sorts of events in the industry, so it will at least raise / 8 — # /* feel good about yourself and what you do. But did you go in for this award hoping that it would enhance your career, vanity, C-J Howden CAREER CLINIC Liz Kentish Entries closed for the BIFM’s ‘Facilities Manager of the Year’ award on the 27th of June. With this in mind, how much importance is placed on award winning in the FM industry? Aside from the obvious pride winners feel, does the status of being an award winner enhance career prospects? should it? There is certainly kudos for an employer to have an award-winning team under their roof” – Guy Stallard


Facilities Management Journal July 2014
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