INDUSTRY INSIGHT FMJ.CO.UK
6 MAY 2018
RICS AND IFMA LAUNCH
NEW STRATEGIC FM GUIDANCE
New guidance has been developed by RICS and the International Facility Management
Association (IFMA) through their global collaboration.
The ‘Strategic Facility Management Framework’ was launched in Dubai during the annual
IFMA-RICS World Workplace Forum – Middle East. The framework, authored by Dave Wilson,
FRICS, IFMA Fellow for the IFMA-RICS collaboration, sets out a more holistic approach to FM by
providing strategic best practice for facility managers and practitioners around the world.
Because FM is about more than managing property assets, it is crucial to achieving
maximum value from workplace and environmental benefits that improve productivity and
protect employees and consumers.
The framework was jointly developed by RICS and IFMA with extensive global consultation
among FM practitioners and industry leaders. It is also crucially aligned to existing standards
set by the International Organisation for Standardisation (ISO), ensuring that the framework
conforms to ISO consistent definitions and well as global best practice.
FM cannot be ring-fenced or limited to reflect operational activities. There are strong
connections between FM and corporate real estate as well as asset management especially
as it relates to property acquisition and disposal in both
a strategic and operational sense. This framework sets
out some of the key aspects of how and where facility
managers can play a bigger, more valuable role in the
corporate real estate decision-making process.
The landmark collaboration between IFMA and RICS is
working to advance the global FM community by o ering
the most comprehensive catalogue of professional
development and credentialing.
CCTV IN THE
Louise Lawrence, Senior Associate,
Businesses need to be careful about installing CCTV
and using it to monitor their employees, particularly
where the cameras are hidden, as otherwise they could
risk complaints by employees to the Information
Commissioner’s :ffi ce (the UK data protection
regulator) which may impose fi nes or claims for
breach of privacy.
In the recent case of Lopez Ribalda and Others v.
Spain, the business, having identifi ed losses in stock
in excess of €80,000 and suspecting theft was being
committed by its employees and customers, installed
visible and hidden surveillance cameras. It gave its
employees prior notice of the installation of the visible
cameras but not that of the hidden cameras. Both
types of surveillance camera proved necessary to catch
certain employees stealing and helping customers to
steal items. The employees were dismissed and they
brought claims before the European Court of Human
Rights complaining that the use of the covert footage
had breached their right to privacy under Article 8 of
the European Convention of Human Rights.
The Court found that the covert surveillance had
breached the employees’ right to privacy (even though
it had caught them stealing) and awarded them
€4,000 each plus costs and expenses, on the following
1) The employees had a reasonable expectation of
privacy in the workplace, because under domestic
Spanish legislation they had a right to be informed in
advance about the surveillance; and
2) The covert surveillance had not been targeted at
particular individuals or time limited: all employees
had been monitored without any time limit and during
all working hours.
The Court decided that a fair balance had not been
struck between the employees’ rights to respect
for their private life and the business’s interest in
the protection of its property. The Court’s decision,
however, stops short of saying covert surveillance can
never be allowed ɧ rather, it qualifi es when it would
Employees in the UK have a reasonable expectation
of privacy in the workplace and therefore will need to
be informed by businesses about the nature, extent
and reasons for any surveillance and who it will be
shared with. This is unless there are exceptional
circumstances such as where the business is satisfi ed
that there are grounds for suspecting criminal activity
or equivalent malpractice and notifying the employees
would prejudice the prevention or detection. Even if
such exceptional circumstances exist, businesses still
have to ensure that the surveillance is necessary and
proportionate in all the circumstances (as shown by
the Lopez case): The surveillance has to be limited
in time and targeted only at those subject to a prior
substantiated suspicion about them; by monitoring all
employees the breach of the right to privacy outweighs
the proportional need to identify criminal employees.
Before undertaking any workplace surveillance
businesses should conduct an assessment of whether
the monitoring is necessary, whether that monitoring
outweighs the general privacy rights that employees
have in the workplace and what measures should be
taken to ensure that the infringements on the right to
private life are limited to the minimum necessary i.e.
that the surveillance is proportionate to the needs of
INDUSTRY LEADERS URGE REFORM
FOLLOWING CARILLION LOSSES
The Electrical Contractors’ Association (ECA)
and the Building Engineering Services
Association (BESA) – two leading trade associations
representing engineering services contractors,
have joined forces in an industry delegation with
Peter Aldous MP to petition Number 10 for urgent
reform to payment practices in the a
the Carillion collapse.
The organisations, which represent some 4,000
businesses with a combined annual turnover of
almost £10 billion together cover a broad range
of engineering, design, installation and facilities
management activity, including electrical, heating,
plumbing, energy management, micro-generation,
ductwork, ventilation, fire and security, and wireless
Following the Carillion collapse, industry support for urgent reform to payment practices
has reached unprecedented levels. Coordinated by BESA, ECA and SEC Group a petition on fair
payment and retentions, representing over 355,000 businesses, was delivered to Prime Minister
Theresa May by Peter Aldous MP and a delegation of industry leaders including FSB National
Chair Mike Cherry, FMB Chief Executive Brian Berry, Director General of the Institute of Directors
Stephen Martin, ECA CEO Steve Bratt and BESA CEO David Frise.
Supporters of the Aldous Bill and the petition on fair payments also gathered outside the
gates of Number 10, including business owners directly a ected by the collapse of Carillion in
The petition urges the Government to back reform of payment practices and retentions and
came just days before the second reading of the ‘Aldous Bill’ (Friday 27 April), which proposed
cash retentions be held in trust accounts, to protect the supply chain.
The Bill is supported by over 120 MPs and 76 industry trade bodies, representing over 355,000
companies and many self-employed professionals.