SOCIAL - BLOG
18 FEBRUARY 2019
BLOG FROM TONY WINTERBOTTOM, BUSINESS DIRECTOR, ATALIAN SERVEST GROUP
ADD-ON SERVICES LIKE CATERING
SHOULD FORM A CRUCIAL PART
OF ANY MULTI-SERVICE FM OFFER
INa climate where cost remains high
on the customer’s agenda, specialist
services like catering can form a crucial part
of any facilities management service. When it
comes to managing their property portfolios,
an increasing number of customers require
three fundamental things: cost-e ectiveness,
e iciency, and consistency in delivery. If a
service provider can, therefore, o er a joinedup
suite of services that doesn’t compromise
on quality in any one area, they’re on to a
winner.
Consolidating services through one multiline
suppliers can help to reduce cost, increase
value and streamline processes. There are,
however, reservations about the impact and
quality of add-on services in the FM sector.
There is a pervading belief among many FM
professionals, for example, that a company can
only be considered a specialist in catering if it’s
the only service they provide. The assumption is
that a multi-service company might be able to
o er a high-quality so FM solution but will fall
short when it comes to delivering an exceptional
catering service. This school of thought comes
from the legitimate view that foodservice is
its own beast (or beauty) with a unique set of
challenges and skill requirements. But the idea
that FM companies cannot produce a remarkable
catering service as part of a multi-service FM
o ering is quickly becoming outdated.
Of course, catering is a specialist service —
which is why organisations should only partner
with a provider that has a dedicated division
and, more importantly, a track record in the
market. There are FM companies out there,
however, that boast a catering o er that can
match any single service specialist for e iciency,
creativity and quality. At Atalian Servest
we firmly believe that we are one of those
companies. Our team of executive chefs and
nutritionists run and manage an infrastructure
solely focused on food. We can literally bring
their expertise to the table, and we can do that
while managing the rest of the facility.
We believe catering is a vital part of an
integrated solution; it’s the most emotive
o ering, and one that can make or break a
multi-service o ering. Catering managers
tend to be of a high standard because there is
a multitude of things they need to do as part
of their role. In addition to creating culinary
delights for employees, guests and members
of the public, as well as inspiring their chefs to
do the same, it is imperative that they possess
strong finance, management and operational
skills. These professionals know the ins and
outs of how a site works and o en understand
the attitudes and concerns of colleagues better
than anyone else, which means they are adept
at taking on other service lines. As a result, it is
eminently possible to successfully integrate a
lot more o the back of a facilities management
o er, but only if there is trust and a strong
management team.
@SHPOnline
One of the most effective ways to create
a successful health and safety strategy is
to make it part of a company’s culture and
ethos, rather than it being viewed as an
isolated policy. That’s according to Simon
Jones, Technical Director of Alcumus HSE.
https://ubm.io/2GdgZLT
Jerry Kennard
CEO Evoke Projects; WELL Workplace Advisor
Did you know that WORKPLACE DESIGN can
impact the MENTAL HEALTH of your team?
The role that our built environment
plays in mental health is one of the
key office design concepts under the
International WELL Building Institute
(IWBI) Standard® v2. WELL seeks to create
spaces that inspire us and that help us
become happier and healthier people.
#workplacedesign #teamengagement
#wellbeing #mentalhealth #motivation
#humanresources #humanexperience
#workspace #weareWELL
@VinciFMRory
Looking forward to all the speakers and
content at @FM_Conference in February.
I’ll be giving an update on @RICSnews
activities in #facman and we will also hear
updates from @IFMA_UK @IWFM_UK as we
all focus on thriving not just surviving in our
fantastic sector
Cathy Hayward @cathy_magenta
Brexit related corporate relocations will be
in their hundreds not thousands predicts Liz
Troni @CushWakeUK at @CoreNetGlobalUK
predictions and resolutions event.
British Council for Offices @BCO_UK
Catching up with everyone at the auspicious
#bcoannualdinner. Special thanks to our
President @Katrina_K_Samen, speaker
Andrew Marr for joining us, and sponsors
@weareWDI and @TroupBywaters
#bcoevents #bcodinner.
Tony Winterbottom, Business Director, Atalian Servest Group
We believe catering is a
vital part of an integrated
solution; it’s the most emotive
off ering, and one that can
make or break a multiservice
off ering.”
ADVICE & OPINION
/2GdgZLT