The support services group to the social housing and care sectors has had its housing repairs and maintenance contract with Redbridge Council extended following the award of a new seven-year deal.
The new contract, which commenced on 1 April 2021, sees Mears Group continuing to manage the maintenance of council homes across the London the borough. Services being delivered include reactive repairs, voids refurbishment services, gas servicing and repairs, cyclical and planned works as well as commercial heating.
The extension reflects the excellence in service delivery, low complaints and effective budget control that Mears has made in delivering repairs and maintenance to about 5,500 resident properties and 2,500 leaseholders.
Bob Jolly, General Manager for Mears Group, said: “We are delighted to extend our excellent relationship with Redbridge Council and the opportunities that seven more years will allow for further enhancements to what has proven to be a very successful partnership over the last fifteen years.
“We place social value at the heart of our business, and we look forward to working with our customer to develop shared objectives as to how we can contribute back into the community, especially on our commitment to reducing our carbon footprint.
“Mears is not just a contractor, but a local employer and our operatives are members of the community in which we will be working.
“I know the team are looking forward to getting down to work on the new contract and starting a fantastic partnership for the future.”
The contract includes a possible extension of a further seven years.