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Mitie rebrands document management business

Mitie has announced the rebranding of its document management business to Mitie Connect, which has been designed to better reflect how the business enables its clients to adopt innovative ways of managing information and documents.

Mitie Connect says it recognises that emerging technologies, including artificial intelligence (AI) are applications that will become more ubiquitous within business, and can be applied in the facilities management space. While there will be a strong focus on digitisation, Mitie will also still be offering traditional document management services to all clients.

Paul Foster, principal technology evangelist, Microsoft, highlighted that:

“Artificial Intelligence will soon become business as usual. We will use natural conversation to interact with AI services, to improve our day to day existence by making things easier and more efficient. AI services are the next generation of tools that enable, not replace us.”

James Gilding, managing director, Mitie Connect said:

“The connected world offers a huge amount of opportunity for us to evolve the delivery of our services and truly enhance the benefits to our clients. We are looking forward to delivering innovative document management solutions to our clients and teams.”

Recent work undertaken by Mitie Connect includes the implementation of Hybrid Mail into the second largest Local Authority in the UK, and new mail tracking technology into numerous clients.

A snapshot of the Mitie Connect service was revealed to an exclusive audience of industry leaders from TBS Mobility, Microsoft, Vodafone and Samsung. The event focused on the future of technology and included a demonstration of how AI, sensors and wearables can support humans in the workplace, not only to drive efficiencies within the business, but to create a business that tomorrow’s clients and workforce will come to expect as standard.

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