Launched in 2013, Mitie’s unique and innovative ERP provides a vehicle allowing clients and prospects to come together, share experiences, talk about the changing future and how it is affecting the world of property and facilities management. Since its launch, over 200 industry leaders have engaged in the programme which Mitie says has helped the business to better understand the complex needs of its clients and strengthened relationships with strategic level contacts across the industry.
Forming the basis of the programme, Mitie commissioned a programme of research to stimulate a series of peer-led discussion forums, dinners and roundtables, looking at topics such as agile working, energy, data and technology and training and recruitment.
Feedback and discussions from these events led to a series of strategy papers around the key issues, which Mitie shared online through its Mitie Debates and in regular blogs from Martyn Freeman, manager director, Mitie Facilities Management.
Commenting on the award, David Noel, sales and marketing director, said:
“Huge congratulations go to the team involved in creating such an innovative and successful campaign. This programme has changed the way we engage with clients, focusing on their needs within the modern workplace and helping move us from being simply part of the supply chain, to the role of valued business partner.”
“We plan to do a lot more in the coming year, looking in more detail at the evolving issues and bringing it to participants in new, innovative ways that allow our clients to benchmark what they do with their peer groups.”