Mitie has won a new contract with Waverley Borough Council worth £3.2 million per annum.
The contract will see Mitie’s property management business providing and managing repairs and maintenance as well as offering void property protection for the Council’s 5,000 properties in Surrey over an initial five-year term with the option to extend for a further five-years.
Mitie will self-deliver a minimum of 80 per cent of repairs and voids through a locally-employed team of multi-skilled operatives including a 24/7/365 out of hours’ service. Mitie will also implement an innovative technology solution which will link Waverley and Mitie’s IT systems to enable dynamic appointment scheduling.
Mitie will also deliver social value activities and digital inclusion training initiatives for residents in the borough. This includes Waverley’s ‘mouse@home’ project, which provides opportunities to access the internet for Senior Living scheme residents.
Vicky Fordham-Lewis, Director of Housing, Mitie, said: “We are delighted to have been awarded this new contract with Waverley Borough Council. We look forward to working in partnership to deliver high quality services, secure value for money and achieve high levels of customer satisfaction for both the Council and its residents in Waverley.”
Mitie’s team will be co-located with the Council’s teams at its head office in Godalming.