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Moneypenny puts the ‘happy’ factor in its new HQ

Moneypenny, the outsourced and digital switchboard specialist, has officially completed the move to its new, £15 million headquarters.

Money-Penny-HQ-2Designed by Manchester-based architects AEW, with a brief to create “the happiest workplace in the UK”, the building reflects the company’s rapid growth and has been built based on the feedback of its 500 employees. 

Ed Reeves, co-founder and director of Moneypenny, and mastermind of the project, said:

“What we believe is simple: the happier our staff, the happier our clients. So when we outgrew our previous offices and made the decision to build a new headquarters, we asked ourselves how we can make sure our receptionists are the happiest in the UK? The answer was easy – ask them, so that’s what we did. Through a series of focus groups we collated their ideas, suggestions and thoughts and used these to form the basis of the blueprint for the design.”

Money-Penny-HQ-4Inside, the 91,000sq ft building boasts a treehouse meeting room, its own village pub, a sun terrace and a triple height atrium with stadium seating and a restaurant offering free breakfast and fruit. Outside the development is surrounded by seven acres of landscaped grounds with nature trails, a duck pond and orchards with picturesque countryside views.

Able to house up to 1,000 employees, the building supports Moneypenny’s plans to create an additional 500 jobs within the next few years.

Moneypenny answers in excess of 10 million calls a year either on an overflow or fully outsourced basis for both small and large businesses.

Founded in 2000, the company currently employs over 500 people and has offices in the UK, US and New Zealand.


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