Following a successful 16-day audit of the Quality and Environmental Management Systems within the Vertas Group; the East Anglian-based FM provider has been the first of its kind to be recommended by SGS for both ISO 9001:2015 and 14001:2015 accreditations.
The audit was carried out by SGS; the world’s leading inspection, verification, testing and certification company; who delved into the Quality and Environmental Management Systems at Vertas, ensuring these processes met the industry standards.
Over the 16 day period, auditors met with countless members of Vertas staff; from director and management level through front-line operatives to find out about the business policies and processes and to ascertain whether these were being upheld. The outcome of the audit was a resounding success and both of the latest standards were met with only 8 minor non-conformities across the entire Group.
To achieve this certification; the Vertas Group had to demonstrate its high quality in-house inspection regimes, as well as demonstrating that there is an established Environmental Management System to reduce waste and energy use, improve efficiency and meet all legal and regulatory environmental requirements.
This audit and recommendation follows another recent accreditation received in the form of ISO 50001. This standard sits hand-in-hand with 9001 and 14001 and integrates Energy Management into our overall efforts to improve quality and environmental management.
Achieving these results will enable the Vertas Group to offer its clients and customers in over 400 sites across East Anglia; an even better service, by:
- Delivering what we say we do by procedure, we do what our procedure states and we have the evidence to prove it, we get it right first time
- Improved sustainability, we have systems in place to manage our environmental impact, every task that Vertas carries out has been assessed to ensure the impact is as low as possible
- Having a benchmark with ISO 9001,14001 and 50001 allows for continual improvement, this benefits Vertas, our employees, clients and customers through service consistency
- Having competent, well trained employees that understand and are committed to providing a quality service, including having an awareness of their personal impact on the environment.
Ian Surtees, Vertas Group Limited’s chief executive officer (CEO), said:
“One of our core values as a business is ‘sustainability’, this recommendation is a demonstration of that value and firmly positions the Vertas Group as an exemplar of a safe and sustainable working environment.
“The auditors from SGS were visibly impressed by our commitment to meeting these standards; commenting on the enthusiasm and passion shown by our colleagues.
“I am very proud that we are one of the first businesses in the country to be recommended for standards at such a high level, especially considering these accreditations are newly revised. Thank you to all who were involved with acquiring such a first-class result.”