Facilities and property management service provider, Pinnacle Group, has secured a five-year contract to provide housing management and resident repairs at the affordable rented homes development in Wood Wharf, the new neighbourhood in the heart of Canary Wharf, London.
The contract, awarded by Canary Wharf Group will see Pinnacle looking after 143 affordable rented homes made up of one, two, three and four bed apartments.
Pinnacle will provide maintenance and communal area cleaning and oversee management of issues and tenancies, including successions and void periods for two blocks that are part of the first phase of Wood Wharf, part of the sustainable community at Canary Wharf.
It is also managing the letting process with Tower Hamlets Council, which includes vetting applicants conducting both virtual and in person viewings and arranging the tenancies.
Pratik Popat, Regional Manager at Pinnacle Group said: “Pinnacle is delighted to have been awarded this contract from Canary Wharf Group and we have been working hard to fill the apartments as quickly as we can. At the moment it is taking only ten days from tenant referral to sign up, and we have signed up nearly 100 residents.”
Pinnacle will employ at least 25 per cent of its workforce at Wood Wharf from the London Borough of Tower Hamlets. Later this year, Pinnacle will also start its programme of courses to help residents improve their employability with job seeking advice and training.
When completed, Wood Wharf will have up to 3,600 homes, retail, office, an NHS medical centre and primary school, waterside and cycle paths with parks and gardens.
As workplaces open up and restrictions lift the role of the FM has become more important than ever.
The challenges presented by the Covid-19 pandemic are now providing a valuable opportunity for FMs to demonstrate their skills and adaptability. Whilst on a practical level FMs are responsible for making buildings safe and comfortable, they are also crucial in attracting people back to the office.
In speaking with industry leaders, it is clear that there are six key areas of focus. Zip has published a white paper which looks at each one, suggesting ways that facilities managers can tackle the complexities and pace of a return to the workplace, whilst demonstrating clear and effective leadership along the way.
To find out more download the white paper here.